A Complete Guide to Easily Obtaining Family Relationship Certificates and Resident Registration Certificates at Community Service Center Self-Service Issuance Kiosks
Bye bye-bye to suffocating bank lines and annoying visits to government offices! Did you know that with a community service center self-service issuance kiosk, you can issue complicated documents in a flash?
Why Use Community Service Center Self-Service Issuance Kiosks?
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Time is money! In modern society, is there anything more precious than time? Visiting the community service center in person, taking a number, and waiting in line is a waste, isn’t it? Many self-service issuance kiosks are open 24 hours a day (be sure to check the operating hours for each region and device!), offering the incredible advantage of being able to issue the documents you need whenever you want. This is especially helpful for those who struggle to find time on weekdays, like office workers and students. Plus, the fees are lower than issuing documents in person!
According to Statistics Korea, the number of annual self-service issuance kiosk usage exceeded 50 million as of 2023. This is clear evidence that many people are experiencing the convenience of self-service issuance machines and actively utilizing them.
You can obtain a wider variety of documents than you might think from self-service issuance machines at community centers. In addition to the most frequently requested documents, such as resident registration copies and family relationship certificates, you can easily obtain the following documents:
Resident registration copy/extract
Family relationship certificate (detailed, general)
Basic certificate (detailed, general)
Marriage relationship certificate (detailed, general) 가족관계증명서 무인발급기
Land register
Building register
Local tax payment certificate
Health insurance certificate
National pension certificate 좋은뉴스
Vehicle registration
You can also obtain various other types of documents, so it’s a good idea to check in advance to see if you need them.
Family relationship certificates are important documents required for various purposes, such as banking, insurance claims, and inheritance. Let’s take a closer look at how to obtain them quickly and easily using self-service issuance machines.
First, you need to find a self-service issuance machine located near your community center, subway station, or large supermarket. You can check the location and operating hours of nearby self-service issuance machines through the Government24 website or app. The Government24 website even allows you to check real-time operation status, making it even more convenient.
Once you arrive at the self-service issuance machine, follow the on-screen instructions to verify your identity. To obtain a family relationship certificate, you will need your own resident registration card, driver’s license, or passport. Complete identity verification using fingerprint recognition or a password.
The most important aspect of the verification process is ensuring that your ID is accurately recognized. Please note that damage to your ID or poor recognition due to glare may delay issuance.
Step 3: Selecting Documents to Issue
Once your identity is verified, select “Family Relationship Certificate” from the menu that appears on the screen. Next, choose whether you want the certificate issued for “Self” or “Spouse” and select the type of certificate (Detailed or General). A “Detailed” certificate contains all information about your family members, while a “General” certificate contains only the minimum required information. Choose the appropriate option based on your needs.
Step 4: Select View or Issue
You can preview the family relationship certificate on the screen before receiving it. After reviewing the information, if there are no issues, select the number of copies to be issued and pay the fee. Self-service issuance machines accept cash or credit/debit cards.
Step 5: Receive the Certificate
Once payment is complete, the family relationship certificate will be printed from the self-service issuance machine. Check that the certificate has been printed correctly and, if necessary, print additional copies.
Note: The family relationship certificate is an important document containing personal information, so it must be kept safe after issuance. Please be careful not to disclose it to others.
How to Obtain a Resident Registration Certificate (Super Easy!)
A resident registration certificate contains basic personal information, such as address and household members. This can also be quickly and easily obtained from a self-service issuance machine.
Step 1: Find a Self-Service Issuance Machine (Same)
Find a nearby self-service issuance machine. The Government24 app is a convenient way to do this.
Step 2: Identity Verification (Same)
Verify your identity using your resident registration card, driver’s license, or passport.
Step 3: Select Issuance Document
Select “Resident Registration Copy” on the screen.
Step 4: Set Issuance Conditions
When issuing a resident registration copy, you can select “Past Address Changes,” “Relationship with Head of Household,” and “Disclosure of the Last Digits of the Resident Registration Number.” Select the desired conditions as needed.
Step 5: Select “View or Issue” (Same)
Preview the document to confirm the contents, select the number of copies to be issued, and pay the fee.
Step 6: Receive the Certificate (Same)
Receive your resident registration copy and verify that it has been printed properly.
Key Summary Table
Items: Family Relationship Certificate, Resident Registration Copy
Required Documents: Resident Registration Card, Driver’s License, Passport
Key Contents: Family Relationship Information (Self, Spouse, Parents, Children, etc.)
Personal Information: Address, Household Members, Past Address Changes, etc.
Optional Issues: Certificate Type (Detailed/General), Past Address Changes for Self/Spouse, Relationship with Head of Household, Disclosure of the Last Digits of Resident Registration Number
Fees: Lower than Over-the-Counter Issuance
Major Uses: Banking, Insurance Claims, Financial Transactions (Inheritance, etc.), Public Institution Submissions, etc.
Precautions for Using Self-Issuing Machines
ID Preparation: You must bring your ID for identity verification. Please note that damaged ID cards may not be recognized.
Check Operating Hours: Self-Issuing machine operating hours may vary by region and machine, so it is recommended to check in advance.
Fees: Cash or credit/debit cards can be used.
Personal Information Protection: Keep issued documents safe and do not disclose them to others. What to do if a self-service issuing machine malfunctions: If your self-service issuing machine malfunctions, you can ask a staff member at your local community center or contact the Government 24 Call Center for assistance.
Knowing this about self-service issuing machines makes you an expert!
Check 24-hour operation: Not all self-service issuing machines operate 24 hours a day. Check in advance to see if they are available during your required time.
Use the Government 24 app: You can check the location, operating hours, and real-time operation of nearby self-service issuing machines through the Government 24 app.
Convenient features for filing civil complaints: Some self-service issuing machines also offer civil complaint filing services. Use them as needed.
Check eligibility for fee reductions: National meritorious persons, persons with disabilities, etc. are eligible for fee reductions.
Frequently Asked Questions
Q1: What documents can be issued from self-service issuing machines at community centers?
A1: Various documents can be issued, including resident registration copies, family relationship certificates, basic certificates, and land registers.
Q2: What type of identification is required to obtain a family relationship certificate from a self-service issuing machine? A2: You will need your own resident registration card, driver’s license, or passport.
Q3: What should I do if the unmanned issuance machine is broken?
A3: You can ask a staff member at your local community center or contact the Government 24 Call Center for assistance.